Privacy Policy

Last Updated: June 18, 2025

Your privacy is paramount to us at heictopng.cc. This Privacy Policy explains how we handle information when you use our HEIC to PNG conversion service available at https://heictopng.cc (the “Service”).

1. Our Core Principle: Your Files Stay Private

The most important thing to understand about heictopng.cc is this: When you convert a HEIC file to PNG using our Service, the entire process happens directly in your web browser. Your HEIC files are NEVER uploaded to our servers, stored in the cloud, or transmitted to us in any way.

This means:

  • We do not access your original HEIC files.
  • We do not access your converted PNG files.
  • We do not store any part of your image data.
  • We cannot see, collect, or share the content of your files.

Your privacy is built into the very design of our Service.

2. Information We DO NOT Collect

Given our browser-based processing, we explicitly do not collect the following:

  • Personal Identification Information: We do not collect your name, email address, IP address, device IDs, or any other information that could directly identify you.
  • File Content: As explained above, we never access the content of your HEIC or PNG files.
  • Conversion History: We do not keep a record of which files you’ve converted.

3. Information We MAY Collect (Non-Personal, Anonymous)

To understand how our Service is being used and to make improvements, we may collect anonymous, aggregated, non-personal information. This information cannot be used to identify you personally. It may include:

  • Usage Statistics: Data about how the Service is used, such as the total number of conversions performed, the time taken for conversions (client-side), or the frequency of use.
  • Browser and Device Information: The type of web browser (e.g., Chrome, Firefox) and operating system (e.g., Windows, macOS) you are using. This helps us ensure compatibility and optimize performance across different environments.
  • Error Reports: If a conversion fails due to a technical issue with our script, we might receive an anonymous log indicating the error type, without any file content.

This data is used solely to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole. It helps us improve the Service for everyone.

4. Cookies

Like most websites, heictopng.cc may use “cookies” to enhance your experience.

  • What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
  • How We Use Them: We may use essential cookies that are strictly necessary for the core functionality of the Service (e.g., remembering basic preferences for the current session). We might also use analytical cookies (e.g., through Google Analytics, see below) to gather the anonymous usage statistics mentioned in Section 3.
  • Your Choices: You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do this, some parts of the Service may not function properly.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze this type of anonymous data to help us improve our Service.

  • Google Analytics: We may use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

6. Data Security

While we do not collect your personal data or file content, we take reasonable measures to protect the anonymous usage data we do collect from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


8. Children’s Privacy

Our Service is not intended for use by children under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our Service prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]